Support & Call-Out Charges - Majestic IT Services, Coomera Waters
Computer Network Management - I.T. Support & Maintenance
The support and call out charges for on-site and website maintenance, network management, general troubleshooting, or hardware and software support and advice are detailed below:
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Out-Of-Hours Rates |
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Our normal hours of work are as follows; 09:00 - 17:00 Monday - Friday (Work outside of these hours is charged as the above out-of-hours rates)
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Please Note: The above call out charges are all Fully Inclusive of GST.
If we are called out for a job then the total cost for the first hour is $96 Inc of GST. If the job runs to 1hr 15mins then the cost is ($76 / 4 = $19) $96 + $19 = $115, and for every 15 minutes thereafter, the cost is plus $19 extra - i.e. NO HIDDEN COST
We can also provide a recovery service for your hard disk drive or memory cards. If your machine fails to boot up etc, or even if you have deleted files by mistake or reformatted your disk drive, we can sometimes recovery files for you.
This is a forensic data-recovery service that is charged at the above rates, $96.00 for the first hour and then $76.00 thereafter.
Also, for your added piece-of-mind, if we fail to recover any data then there is no charge levied - we are here to help....
We will be adding some more details of our recovery service in the very near future, if you require some more information of this service, then please complete the form to subscribe to our newsletter and be amongst the first to learn of this invaluable service.
If you require some specific training or regular on-site maintenance, then please do not hesitate to contact us for a quote.
Phone: 1300 553 139
Majestic IT Services
Coomera Waters
Gold Coast, Australia
or simply use our Contact Us form.
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