Read our Case Studies here
This accounting practise wanted to be seen as professional and unique. It wanted to be known as being proactive with their clients, and an expert who is continuously helping their clients develop their businesses. The end result was they were known as well informed, caring, leaders in the market, and their clients stayed with them longer, buying more off them as a result of the increased information and value given to them.
So what did they do with Majestic Marketing database marketing service, they sent out:
Regular Newsletters to their contacts and these newsletters covered some informative businesses tips; kept their clients and prospects up to date on the trends relevant to them in the market, latest legislations; introduced them to how some clients had used one of their services and the value they got from it
Regular reminders to their clients. For example timing for BAS, Super, plus other helpful reminders at specific times throughout the year
Business Check-sheets. Checksheets that would help their clients make their businesses more efficient
Invitations to workshops. A great leveraged way to educate their clients, plus also they gained new clients through this process as well.
e-cards to their clients on their birthday (for one client, he was ecstatic as this accountant was the only person that had remembered his birthday)
Now also, To ensure they kept their service level at a peak, they also sent out regular Customer Feedback Surveys
So, do you think this accountant was seen as unique, someone you would never leave, want to rave about to others, and do most things they suggest? Yes! this accountant had a retention rate well above his peers and never has to worry about getting new clients, as his clients are such raving fans of his.
He now has a constant flow of new clients knocking on his door every week to feed his team of accountants.
Check out our case studies here
Phone: 1300 553 139
Majestic IT Services
Coomera Waters
Gold Coast, Australia
Majestic Marketing we offer our clients an online database marketing system. For a very reasonable one-off setup fee, and a small monthly fee, you can have an easy-to-use email marketing tool that require no prior technical experience.
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